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From the Vault

Robbery Prevention

November 7, 2017

There has been a significant increase in robberies of community banks in certain geographic locations. Some community banks are resorting to utilizing "controlled access" for customer entry into the bank. This article offers some suggestions on enhancing existing robbery policies and procedures. While you may not always be able to prevent a robbery, you can take steps to help make your bank less of a target and protect employees in the process, particularly when robbers are looking to use more aggressive tactics.

From the Vault

Are You Ready to Put an Automated External Defibrillator in Your Bank?

July 24, 2017

An automated external defibrillator (AED) is a medical device used to treat victims who experience sudden cardiac arrest. It is designed to detect an abnormal heart rhythm and, if needed, send an electric shock to the heart to correct that rhythm.

From the Vault

Loss Prevention for Hurricanes

June 14, 2017

According to National Oceanic Atmospheric Administration the 2017 hurricane season is predicted to be more active than historical averages when it comes to named storms. They are predicting at least 11 named storms, including April's Tropical Storm Arlene.

From the Vault

Using External Email Indicators to Help Protect Your Bank

May 9, 2017

Phishing emails are nothing new to the banking industry. Consumers falling victim to phony emails purporting to be from their bank is a common occurrence. Now, thieves are getting more creative by targeting bank employees rather than customers. Everyone receives many emails every day, and unfortunately, we are not able to take the time to thoroughly examine every one that we receive, especially if we believe that it is from an internal source. Because of this, employees are often mistakenly providing sensitive information to criminals without even realizing it. However, there is something banks can do to add an additional layer of protection.

From the Vault

Protect Against Spring Storm Damage Risks

April 11, 2017

With each passing season, community banks face weather-related hazards for which to prepare. Even though it’s still early in the spring season, the country has already seen severe weather patterns across the country. While the costliest product of a thunderstorm is hail, the most violent storm is a tornado. In the United States alone, severe thunderstorms and tornadoes caused over $10 billion in property damage in 2015, with similar trends continuing in 2016.

From the Vault

Tax Season Prompts Phishing Expeditions

February 28, 2017

As the April 15 tax filing deadline approaches, there has been an uptick in phishing scams targeting consumers along with HR managers.

From the Vault

The Rising Risk of Ransomware

February 14, 2017

Ransomware is the latest cyber extortion tool devised to threaten both businesses and individuals. Having affected financial institutions, hospitals and many other types of organizations, ransomware has been featured prominently in the news over the past few years. What is ransomware, and how can banks protect themselves against this formidable risk?

From the Vault

Don’t Wait: Website Requirements Under the ADA

January 26, 2017

More and more companies, including banks like yours, are receiving demand letters from plaintiffs’ attorneys alleging noncompliance with Title III of the Americans with Disabilities Act (ADA) because people with visual or hearing disabilities aren’t able to access their websites.

From the Vault

Holiday Party Time

November 14, 2016

Holiday parties are a great chance for employees and other guests to come together, socialize, bond, and reflect on the year’s accomplishments. The primary goal of any party is for guests to enjoy themselves, but careful planning is required to create an environment that ensures safety as well as fun.

From the Vault

Managing Winter Weather Risks

October 24, 2016

Each winter, thanks to accumulations of ice and snow, pedestrians risk slipping and falling on sidewalks or in parking lots. When this happens on a commercial property, the owners can be held accountable and may be required to make monetary reparations to the victims. To help prevent customers from being injured on bank property and potentially filing a lawsuit, certain precautions and practical efforts can be taken to maintain property upkeep.